Shipping policy

Welcome to Glemcartel.in. We are committed to delivering your orders quickly and safely. Please read our shipping policy below to understand how we handle your deliveries.

1. Delivery Timeline

We strive to get your products to you as fast as possible.

Standard Delivery: Most orders are delivered within 5 to 7 business days from the date of order confirmation.
Processing Time: Orders are typically processed and dispatched within 1-2 business days.

Please note: Delivery times may vary slightly depending on your location, holidays, or extreme weather conditions.

2. Shipping Charges

Free Shipping: We offer FREE SHIPPING on all orders.
Any applicable shipping fees will be clearly displayed at the checkout page before you complete your purchase.

3. Order Tracking

Once your order has been shipped, you will receive a confirmation email and/or SMS containing your Tracking Number and a link to track your package in real-time.

4. Service Areas

We currently ship to most pin codes across India. If our courier partners do not service your specific location, we will notify you immediately and issue a full refund if the order has already been paid for.

5. Delivery Attempts

Our courier partners will attempt to deliver the package up to three times before returning it to our warehouse. Please ensure you provide an accurate shipping address and mobile number to ensure a smooth delivery experience.

6. Undelivered Items / RTO

If a package is returned to us due to an incorrect address, customer unavailability, or refusal to accept the parcel, we reserve the right to charge for re-shipping the item.

7. Damaged Shipments

If you receive a package that is visibly damaged or tampered with, please do not accept the delivery and contact our customer support immediately at support@glemcartel.in.

8. Contact Information

For any queries regarding your shipment, please reach out to us:

Website: www.glemcartel.in
Email: support@glemcartel.in
Operating Hours: 10:00 AM - 6:00 PM (Monday to Saturday)