Refund policy

1. Eligibility for Returns

To be eligible for a return, please ensure that:
The return is initiated within 7 days of the delivery date.
The item is unused, unwashed, and in the same condition that you received it.
The item is in its original packaging with all tags, labels, and accessories intact.
You have the receipt or proof of purchase.

2. Non-Returnable Items

Certain types of items cannot be returned, including:
Personal care goods (such as beauty products or hygiene items).
Customized or personalized products.
Items marked as "Final Sale" or "Non-Returnable" at the time of purchase.

3. The Return Process

To start a return, you can contact us at support@glemcartel.in. Once your return
request is accepted, we will provide instructions on how and where to send your
package.
Please note: Items sent back to us without first requesting a return will not be accepted.

4. Damages and Issues

Please inspect your order upon reception. Contact us immediately if the item is
defective, damaged, or if you receive the wrong item, so that we can evaluate the
issue and make it right.

5. Refunds

Once we receive and inspect your return, we will notify you of the approval or
rejection of your refund. If approved, the refund will be processed automatically to
your original payment method within 5-7 business days. Please remember it can
take some time for your bank or credit card company to process and post the
refund.

6. Exchanges

The fastest way to ensure you get what you want is to return the item you have,
and once the return is accepted, make a separate purchase for the new item.

For any questions regarding returns and refunds, please reach out to our
customer service team:
Email: support@glemcartel.in
Website: www.glemcartel.in